Customers organised.
Next steps clear.
CRM setup and booking systems for UK service businesses. Keep enquiries, quotes, appointments and follow-up together, with a setup your team can use.
Discuss your customer systemA practical home
for your customer journey.
Customer records & pipelines
Agree what information you need, create useful stages and make ownership of the next action clear.
Forms & enquiry routing
Collect the right details on your new or existing website and route them to the appropriate person.
Booking & reminders
Configure supported calendars, availability, confirmation and reminder journeys around your actual working hours.
Quotes, deposits & payments
Assess a supported route from enquiry to quote, booking and payment, keeping agreed prices and outcomes distinct.
Sales visibility
Record qualified enquiries, bookings and won/lost outcomes. Reporting depends on accurate updates from your team.
Training & handover
Walk through everyday use, permissions, responsibilities and the ongoing support arrangement.
Built around how you work.
For a detailer, this could mean vehicle details, a coating enquiry, a consultation and a follow-up task. For a consultant, it could mean a discovery call, proposal and client onboarding.
If your current CRM is suitable, we can assess improving or connecting it. We do not insist on moving every business to a new system.
An example of a connected customer journey
- Enquiry receivedYour website collects the right details.
- Customer organisedThe enquiry reaches a pipeline and an owner.
- Next step arrangedA task, reply or booking keeps it moving.
- Outcome recordedYour team records the booking or sale.
Illustrative workflow. Connections and actions are agreed and tested for your business.
Setup, running costs
and ownership.
Standard CRM setup starts from £595. Required management for a Vemblo-managed CRM starts from £79/month, with platform licences and usage additional. Your proposal confirms the pipeline, users, forms, booking scope, imports, responsibilities and exit arrangements.
Complex migrations, AI, additional workflows and custom integrations are separately assessed.
Ready to talk it through?
Book a free 30-minute phone call with Josh. Tell us about your project in the booking form before confirming your appointment, then Josh will call you at the agreed time.
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